How to Reschedule or Cancel your appointment

How to Reschedule Your Tutoring Appointments

Click the History Tool link at the top of this page (or My History) if you have signed in.

  1. Enter the email address you used to initially schedule your appointment.
  2. Click the Continue button underneath the email field.
  3. In a few minutes, you'll receive an email link which is valid for 90 minutes.
  4. Click the link from the email received.
  5. A new window will open with your registration history

    TO RESCHEDULE
  6. Click the Reschedule link.
  7. A calendar will appear with the available dates for rescheduling.
  8. Select a date and time to reschedule.
  9. You will receive a new email and text message confirming your new appointment.
    Your Tutor will also be notified that you rescheduled this appointment.

    TO CANCEL
  10. Click the Cancel link.
  11. Confirm that you want to cancel the appointment by clicking on Yes, cancel my appointment
    ⚠️ This action CAN NOT be undone. You will need to re-book if you change your mind.
  12. Your Tutor will also be notified that you canceled this appointment.