How to Reschedule/Cancel

  1. To cancel or reschedule, please use our history tool link (if you are not signed in).  If you are signed in, then click the View Complete History link above. 
  2. Enter the email address you used to initially schedule your exam (if you are not signed in).
  3. Click the Continue button underneath the email field.
  4. In a few minutes, you'll receive an email link which is valid for 90 minutes.
  5. Click the link from the email received.
  6. A new window will open with your registration history.
  7. Click the Reschedule link if one is available.
  8. A calendar will appear with the available dates for rescheduling purposes.
  9. Click the date and time to reschedule.
  10. After you have completed the step above, you will receive a confirmation email notifying you of the new test date.