Troubleshoot technical problems

We're sorry you are having trouble scheduling your test at the University Testing Center. Below are common solutions to technical issues when using the UTC Portal.

• Try closing and reopening your browser.

• Make sure you're using a current browser version.  Note:  Safari will not work with UTC Portal used by the University Testing Center.

• Delete cookies, then refresh the browser and try again.

• Clear the cache, then refresh the browser and try again.

We're here to help. Contact the University Testing Center at universitytestingcenter@smu.edu or at 214-768-6064; we'll be happy to assist.